At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Professionals at this level are experienced and expected to work with a minimum of supervision. Supervision of interns and students may be expected. Specific project, contract, program, or office responsibilities occur at this level. The individual will have the ability to sign up for weekday evening/overnights or weekends according to their availability. Frequency of coverage extremely flexible.

Compensation: between $54,000 and $68,316 per year (salary is determined by total years of relevant experience)
Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

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MINIMUM QUALIFICATIONS

Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
Two years or more experience
State licensure for mental health practice in Iowa (willing to be licensed in Nebraska as well)
Valid driver’s license/ acceptable driving record

Essential Duties and Responsibilities

Provides crisis intervention and conducts an assessment of clients in the community. Determines client needs and makes recommendations and referrals to appropriate level of care. Assessments are provided on-site, via telehealth, or Zoom, depending on current crisis situation.
Establishes an intervention plan, with client participation, which specifies immediate treatment needs and follow-up.
Ability to handle complex cases.
Ability to maintain a flexible work schedule including evenings and overnight availability.
Conducts follow-up with clients to ensure that needs have been met.
Is dependable and punctual regarding scheduling and attendance.
Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
Completes all case documentation for clinical and billing purposes.
Maintains clinical record, meeting established standards of timeliness and completeness.
Is prompt and accurate in completing all required reports, statistics, and other requirements.
Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
Abides by all specific program and Agency procedures, policies, and requirements.
Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
*Creates, maintains, and shares an appropriate a dynamic self-care plan.
*Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
*Essential functions of this job are to be performed on company physical work site or remote location as needed.
Performs other program related duties as assigned.