At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This position provides administrative support for Nebraska Behavioral Health program and Psychiatric Program, support to program staff and office management and coordination. Performs highly skilled duties of a broad nature. Decision making, organization, supervision, and communication skills are required at a high level.

Compensation: between $18.97 and $22.62 per hour (wage is determined upon total years of relevant experience)
Work Schedule: 40 hours per week

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

One to three years of relevant office management experience
Associates Degree
Strong relationship building skills
Proficiency in basic office skills and strong computer skills

Essential Duties and Responsibilities

Manages intake systems and assist in providing problem solving and crisis intervention to client.
Managing Open Access process/schedules
Identifies office system needs and coordinates needed improvement with supervisor and program staff to ensure efficiency in office procedures is achieved
Maintain system for ordering all supplies necessary for smooth operation of facility.
Assists with maintaining general office equipment, i.e., postage meter, copy machines and facility office equipment.
Conduct Monthly Facility Audits.
Work with Central Office Manager to ensure building changes are communicated effectively to all staff at that location.
Attends Monthly Office Manager Meetings
Supervises the submission of weekly transmittals including weekly bank deposits.
Completes and submits reports including petty cash reports, TAD monthly billing for NBH.
Participates in Quarterly CDS Superuser calls for the agency.
Supervises admin staff, interns, and facilitate on-going training with staff and provides supervision, staff scheduling and manages FTO requests.
Provides office opening/closing coverage as needed.
Provides front desk coverage as needed.
Assists PD with monthly/quarterly reports such as DX reports, missing modifiers.
Responsible for client file management and audit reviews
Manage Paper filing system and uphold the agency’s retention policy regarding file destruction.
Provides office support including, but not limited to, client file management, data collection/entry, and compilation of reports.
Create, maintain, and share as appropriate a dynamic self-care plan.
Strive to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.
Essential functions of this job are to be performed on company physical work site.