AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica)and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary

*Hybrid-Incumbent must work a percentage of time each week working in one of our corporate or retail offices*

We are seeking a Credit and Resolution Specialist who will be responsible for providing service and support for account resolution and litigation activity on all Corporate/Commercial, Retail and AgDirect loans and retail installment contracts. You will be accountable for processing loan packages from the point of loan approval through loan finaling. Responsible for servicing requests and completing loan maintenance duties. Maintain understanding of and ensure compliance with all regulations and procedures associated with distressed loans, loan servicing and loan closing. Develop and maintain strong working relationships with customers and team members by providing consistent high-quality service that is timely, thorough, and responsive. Work in a team environment to accomplish goals.

Essential Duties & Responsibilities

Take ownership of customer relationship transfer from Corporate/Commercial, Retail and AgDirect to the Credit and Resolutions Team. Review legal documents including promissory notes, security agreements, mortgages, deeds of trust, UCC filings, etc. to verify all liable parties and collateral owners and determine the validity of Association lien positions.
Prepare all compliance notices, including Distressed Loan Notices, Default Notices, Interest Increase Letters, Acceleration Letters as well as any legal notices as directed by the VP Account Resolutions Commercial Lending Officer, Account Resolution and Account Litigation Officer. Maintain an understanding of and ensure compliance with all regulations and procedures associated with distressed loans, loan servicing and loan closing.
Work with the VP Account Resolutions Commercial Lending Officer, Account Resolution Officer and Account Litigation Officer to coordinate loan servicing processing from decisioning through closing. Gather documentation and verification from customers as needed. Coordinate and assist in monitoring ongoing loan conditions. Ensure the appropriate entity documents are collected when required. Incumbent will complete interest rate conversion requests and servicing actions including payment extensions, term modifications, contract amendments, partial releases, and full release of UCCs, mortgages and deeds of trust.
Perform loan origination and loan closing function for the VP Account Resolutions Commercial Lending Officer, Account Resolution and Litigation Officer from the point of loan approval through loan finaling. Responsible for contacting realtors, attorneys, etc. to ensure correct documents are available for closing.
Responsible for collateral review and verification to include understanding of related appraisal documents and determining allocation of collateral based on cross-collateralization language in the security documents. Verify lienholder information on titled vehicle transactions. Complete UCC amendments, continuations and terminations.

Education Requirements

Bachelor's Degree in related area preferred.

Years of Experience

2+ years of experience, lending, legal or title company experience.

About Us:

AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of todays agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.