Overview:
Are you an Admissions & Marketing Specialist looking to work for anamazing organizationbyservingothers andconnectingwith your co-workers?
ImmanuelCommunitiesis seeking an Admissions & Marketing Specialist to work at Newport House, located at 6798 North 67th Plaza, Omaha, NE 68152. Newport House has 24 skilled nursing/rehabilitation and 72 long-term care suites..
Pay will be based upon experience, certifications, skills and education.
Best in Class Benefits can be found at Immanuel:
- HEALTH: Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
- LIFE INSURANCE: Employer Paid Life Insurance
- TIME OFF: Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
- RETIREMENT: 401K with employer match
- WELLNESS: Wellness Program and Employee Assistance Program
- GROWTH AND DEVELOPMENT: Advancement opportunities (as appropriate) we look to grow from within our organization, Education Assistance Program we invest up to $5,250 per year for education assistance paid up front
- Plus many more benefits!
Job Duties & Skills Required:
What You Will Do
The overall purpose of this job is to coordinate an efficient resident move-in/out process, maintain and develop productive relationships with various professional referral sources, and conduct effective marketing activities to increase awareness of Immanuel Long Term Care facilities. This position also responds to inquiries, conducts facility tours, presentations, personal visits and follow-up activities to attract new participants and increase occupancy rates for those seeking care. The primary responsibilities include implementing processes that support the mental, social, rehabilitation, financial and discharge planning needs of residents and their families.
KEY RESPONSIBILITIES
Key Areas | Key Responsibilities and Duties of the Job |
Marketing & Sales Coordination | - Ability to inspire a decision in future residents and their families for a change of lifestyle from early in the introduction process through move-in.
- Respond to inquiries and provide facility tours to prospective residents, families, and other referral sources in a positive and professional manner.
- Maintain records of prospective residents and waiting lists.
- Build and increase inquiries and referral base in order to meet or exceed budgeted census goals.
- Develop and maintain a database of contacts/community resources along with industry trends and legislative/regulatory issues.
- Maintain and organize admissions records, materials and files.
- Assist in implementation of marketing plan action steps.
- Monitor suite availability at all times to ensure that responses to inquiries are handled properly and timely with appropriate follow up.
- Obtain insurance authorizations for prospective residents and verify Medicare statuses for admissions.
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Resident Move and Support | - Review and processes the application at time of consideration for placement by conducting a pre-admission telephone interview, an on-site interview, or a home visit with the prospective resident or responsible party.
- Communicate and coordinate with the interdisciplinary team to ensure a seamless move to, within, or out of the community.
- Thoroughly explain and address questions regarding the Statement of Resident Rights, move-in policies, community procedures and other information of concern to families
- Assist new residents in the acclimation process after moving in.
- Guide discharge planning, coordination, and documentation of services and resources to ensure safe and effective resident transition.
- Meet emotional needs of resident and/or family by assisting with acceptance of losses, changes in family relationships and financial status.
- Review residents chart and contacts family to gather background material in order to develop a social history on new entries.
- Organize and facilitate resident and family support groups at regular intervals.
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Assistance with outside services | - Assist residents and families with applying for government assistance programs or insurance and billing issues.
- Assist with legal documents such as Power of Attorney (POA) and Advance Directive.
- Attend initial staffing and care plan conferences, assisting in the development of goals for residents.
- Maintain all records of all social work contacts with family, friends or local external agencies.
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Other | - Monitor and evaluate customer satisfaction, assists in sharing results and building action plans with employees, residents and families as needed.
- Participate in social service policy development, orientation and in service training of personnel
- Performs other duties as assigned or requested.
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QUALIFICATIONS
Education-
- Bachelors Degree from an accredited school in marketing or related health-care field preferred.
- Equivalent years of experience may substitute for education requirement.
Experience-
- Two (2) years experience in marketing or related field, excellent customer service skills, knowledge of financial requirements of admission process, and flexibility in work hours.
- Equivalent years of education may substitute for experience requirement.
Other Requirements
- Must have a high focus on customer service, and excel and creating and maintaining fruitful relationships.
Immanuel:
At Immanuel, we believe that our success is built on the collective strength of our people. Heres why youll thrive as part of our team:
- Meaningful work: You wont just have a job; you will have a purpose. Our Mission impacts the lives of our residents/participants and their families, one another, and our community.
- Growth Opportunities: We invest in your development. Whether its mentorship, training, or advancement, were committed to your growth.
- Inclusive Culture: We celebrate uniqueness and foster an environment where everyone feels valued.
- Work-Life Harmony: We believe in allowing you to thrive by leveraging your passion. Achieve your best work while maintaining a healthy work-life harmony.
- Total Rewards: A focus on feedback and recognition, competitive compensation, a robust benefits package, and perks beyond the basics.
- Intentional Experience: We are very intentional about your employee experience, from Day One Orientation to how we onboard new managers and invest in quarterly and annual leadership training.
Join us at Immanuel and be a part of something extraordinary. Your journey starts here.
- Immanuel is an Equal Opportunity Employer and participates in E-Verify.
- A background check and drug screen will be required prior to hire.
- Applicants must be currently authorized to work in the United States on a full-time basis.
HPI1000J
Provided by company
Durham Staffing Solutions 
Elkhorn, NE 
Full-time
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