Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Shift Details:

M-F 8am - 4:30pm

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Answer incoming calls from external and internal customers regarding release of medical records.

Provide quality customer service by responding to requests for information or records through processing phone, in person, electronic or paper requests in a timely and accurate manner.

Process requests for records and other clinical information in a timely and accurate manner that meets customer needs and expectations and adheres to all legal and regulatory guidelines.

Applies and adheres to HIPAA, organizational, and departmental release of information policies when answering all requests and protects the confidentiality and security of all medical records for the benefit of the patient, hospital and care providers.

Required Qualifications:

Minimum of two years' experience working with health information in a healthcare setting required.
Experience in reading and understanding medical record data, familiarity with physician documentation, and medical record content required.
High school graduate or equivalent required.
Knowledge of Medical Terminology acquired in a classroom setting or obtained through on the job training required.
Ability to work independently, problem solve, and prioritize with minimal supervision and positive customer service relationships required.
Strong time management, critical thinking skills and ability to manage multiple demands required.
Experience with Microsoft Office, specifically Word and Excel required.

Preferred Qualifications:

Associate's degree in health information management (HIM) preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.