Care Transition Associate (Social Work)

Shift:

Nebraska Medicine is seeking a talented staff to support our Social Worker Team to join our team!

Position Highlights:

* Benefit of being part of a large Social Work department led by Social Workers.

* This role is inpatient focused work

Shift Details:

* Full-Time

* First Shift

* Benefits Eligible

The Care Transition Associate provides hands-on post-acute care planning services to our hospitalized patients, as assigned by a Care Transition Nurse or Social Worker, in accordance with department policies and procedures. Provide complex clerical support through various activities related to patient's post-acute needs, such as referrals, transportation, authorizations and DME coordination. This involves communication to external community agencies/facilities of the patient's pertinent medical information.

Required Qualifications:
* High school education or equivalent required.
* Minimum of three years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
* Multi-tasking and problem-solving abilities required.
* Strong written and verbal communication skills required.
* Strong communication and organizational skills with aptitude for detail-oriented work required.
* Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment.
* Knowledge of medical terminology required.
Demonstrated analytical, prioritizing, and organizational skills required.
* Ability to work in a proactive self-directed manner required.
* Ability to function in a manner that promotes efficiency and confidence required.
* Effective communication skills required.
* Demonstrated ability to provide a high level of customer service to external referral sources, patients and medical teams required.

Preferred Experience:
Experience in a healthcare environment with working knowledge of scheduling or registration systems preferred.
* Clinical background in assigned area preferred.
* Associate degree in business, healthcare or related field preferred.
* Medical Assistant or Nursing Assistant preferred.
* Experience with Microsoft Word and Excel preferred.
Experience with electronic health records, Epic preferred.